Please review our refund and cancellation policies for barber services, academy programs, digital products, mentorship sessions, and online purchases.
MrOutliner aims to provide high-quality barber education, grooming services, products, and customer experiences. Refund eligibility depends on the type of service or product purchased.
Appointment cancellations must be requested at least 24 hours before the scheduled booking time.
Refund requests for academy courses must be submitted within 7 days of purchase if course access has not been significantly used.
Physical grooming products may be eligible for returns within 14 days after delivery.
Digital products including downloads, video tutorials, templates, and online resources are typically non-refundable after purchase.
Approved refunds are generally processed within 5–10 business days depending on your payment provider or financial institution.
Refunds may not be granted in situations involving:
To request a refund or cancellation, please contact our support team:
Email: support@mroutliner.com
Website: www.mroutliner.com